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A panel made up of three independent members, a representative from Ofwat, a representative from CCWater and two representatives from the water companies is overseeing the process to set up and run the Alternative Dispute Resolution Scheme (ADR).

Customers who need extra help will, from April, get a more streamlined service from water and energy companies making it easier to get help and stay safe at home.

Water UK is supporting a national week-long campaign to promote water saving methods for the home, garden, schools, workplace and communities. Water Saving Week aims to raise awareness of the need for everyone to use water wisely - whatever the weather and wherever the location - to protect this precious and finite resource for generations to come.

The UK water sector knows that access to clean water and sanitation for all is vital, which is why we are supporting World Water Day.

Last month (February 2016) saw the opening of the process to obtain grants to promote or provide access to tap water for children in public spaces.

Sarah Mukherjee, Director of Environment at Water UK, set out how EU policymakers can improve the the link between farms and water policy to protect both farmers and the environment.

Although there is no new legislation on water expected from the EU this year, there are some very significant reviews of existing directives either already underway or about to start.

The future regulatory framework was the main theme of debate among water companies, investors and stakeholders at the recent Water UK City Conference. Views were given from attendees on Ofwat’s Water 2020 framework. Rory Stewart MP, Parliamentary Under Secretary of State at DEFRA also spoke at the conference.

The water industry is helping to speed up the building of new homes by meeting its recently introduced standards for providing a range of services to developers over 95% of the time.

Now in its 16th year, the Water UK City Conference on Wednesday 2 March is the foremost financial event for the water sector, bringing together the industry's leaders with regulators and government bodies, investors, analysts, ratings agencies and City institutions to discuss future finance and investment.

Water UK has published the first in a series of reports on the role of drinking water and the nation’s health, to raise awareness of the benefits of tap water for health and hydration. This research paper explores the current landscape of the water sector, health and hydration science.

Water UK response to the Public Accounts Committee report on regulation of the water industry.