Water companies have listened to their hard-pressed customers over the last year and looked to ensure their bills for 2015-2020 will be as low as possible, while also continuing to invest so customers can count on safe, reliable water and sewerage services.
Almost all companies are holding down their bills to keep them in line with or lower than inflation from 2015-20.
In this next price review period, companies will continue their drive to be even more efficient, and will reduce returns to investors, to keep bills down.
This means water companies will be able to maintain the high quality of drinking water, meet their extensive legal obligations and duties to protect the environment, and deliver the improvements that their customers want, while keeping increases as low as possible.
All companies will be continuing the industry’s major investment programme to maintain and improve the high standard of water and sewerage services -investment that also boosts economic growth and sustains jobs throughout the country.