The latest figures on the levels of performance achieved by English and Welsh water companies in delivering developer services have been published by Water UK
News
Water UK response to Labour Party manifesto
The Labour Party has launched their manifesto today (16 May 2017). Water UK has responded to the plans within the manifesto.
News
Opening the water retail market
The launch of the water retail market in England on the 1st April marked the successful delivery of one of the largest and most complicated industry-wide change programmes ever undertaken by the water sector. More than 1.2 million businesses, charities and public sector customers in England, from micro businesses and SMEs to large corporates and the public sector, can now choose their water retailer for the first time.
News
National Apprenticeship Week 2017
The water industry is fully committed to the training and career development of apprentices as part of its work to deliver its commitments to its customers and the environment, now and for the future.
News
Water companies back workforce renewal and skills strategy
Water companies have backed a new strategy to bring in 221,000 new recruits by 2027 in the utilities sector to help ensure customers will continue to get the essential service they need in the future.
News
Water companies maintain high standards for developers
The water industry is continuing to play its part in the delivery of new homes in the UK by maintaining its high standards of services to developers. Levels of service performance were at 98% for water supply and 99% for sewerage for July to September 2016.
News
Steps to improve infrastructure delivery for housing
Following an initiative from government late last year, the water sector was quick to establish a scheme to compare companies’ performances relating to delivery of infrastructure. The second performance report was published in October. Related further initiatives include the industry’s own system for measuring customer satisfaction, planned for launch in 2016, and an overhaul of the charging regime made possible by Water Act 2014.
News
First developer services report by water companies
This week Water UK published for the first time an extensive set of statistics relating to the performance of services by water and sewerage companies for their developer customers. Arising from the Government's Better Connected guide, this new quarterly report aims to provide transparency about companies' performance over a wide range of activities, with a view to driving up standards.
News
Water companies deliver on their developer services standards promise
Water companies have delivered on their promise to compile and deliver a key set of developer service standards that can be used to compare performance across the industry. This will underpin their commitment to support and help accelerate the Government’s house building programme by providing greater transparency to help drive improvements in service levels and performance.
News
We’re supporting World Water Day
The UK water sector believes that access to clean water and sanitation is absolutely essential, which is why we are supporting World Water Day.
News
Young trainees at Sembcorp Bournemouth Water
Five new apprentices have joined Sembcorp Bournemouth Water (SBW) as part of the company's annual recruitment scheme.
News
Investment for challenges ahead
The ability to attract long-term investment is vital if the water sector is to continue to deliver excellent services and meet future challenges. The next five years will see the biggest changes to the sector since privatisation 25 years ago, with competition in both retail and upstream markets in England.