Remember to stay hydrated in the hot weather. High temperatures can leave us vulnerable to dehydration. UK tap water is among the best in the world and now is a vital time to keep yourself topped up with it.
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Managing through drought: guidance on water restrictions
The winter of 2014 was the wettest on record, and as whole areas were flooded the capacity of drains and sewers was overwhelmed. But it is important to remember that the floods came a year after two consecutive years of drought. Water, like many other sectors, faces a huge challenge to adapt to these impacts of climate change.
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For consultation: Codes for Adoption
In November 2017, Ofwat published a new “Code” which amended the regulatory regime for all water companies which operate wholly or mainly in England.
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HBF and Water UK publish building protocol
Water UK and the Home Builders Federation (HBF) have agreed a protocol regarding water infrastructure in contaminated land.
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Ofwat approve water industry plans to adopt sewerage assets
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Developer services work on charging and planning
In July Water UK began quarterly reporting of water company performance against regulatory and industry targets in relation to services provided to developers. The aim of this work is to drive up companies’ performance in the provision of these services. This quantitative approach is likely to be complemented in the near future with customer satisfaction measuring.
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Water companies are here to help this winter
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Water companies maintain high standards for developers
The water industry is continuing to play its part in the delivery of new homes in the UK by maintaining its high standards of services to developers. Levels of service performance were at 98% for water supply and 99% for sewerage for July to September 2016.
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Agriculture and water
Sarah Mukherjee, Director of Environment at Water UK, set out how EU policymakers can improve the the link between farms and water policy to protect both farmers and the environment.
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Developer Services higher standards achieved
The water industry is helping to speed up the building of new homes by meeting its recently introduced standards for providing a range of services to developers over 95% of the time.
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Water companies confirm adoption of standards to speed up building of new homes
Following widespread consultation with developers, self-lay companies and their representative organisations, water companies have introduced a new set of standards for the provision of water and sewerage infrastructure for new homes and other construction projects.
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Steps to improve infrastructure delivery for housing
Following an initiative from government late last year, the water sector was quick to establish a scheme to compare companies’ performances relating to delivery of infrastructure. The second performance report was published in October. Related further initiatives include the industry’s own system for measuring customer satisfaction, planned for launch in 2016, and an overhaul of the charging regime made possible by Water Act 2014.