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Publications
Water UK response to COVID-19 and the Business Retail Market: Consultation on next steps
Publications
New Connections Charging - Consultation
Water UK has launched a consultation on the implementation of the rules adopted by Ofwat in December 2016 on charging for “new connections”.
Publications
Further support for UK households
Although water bills comprise less than 1% of household expenditure, water companies continue to help all hard-pressed UK households by charging stable and affordable prices.
Publications
Protecting customers in the non-household retail market
Response to Ofwat consultation by Resolving Water Disputes Limited (RWD), the company set up to operate a voluntary Alternative Dispute Resolution scheme in the water sector.
Publications
Water supply to domestic fire sprinkler systems
Information on water supply to domestic fire sprinkler systems.
Publications
BIS Consultation on ADR for Consumers
The water industry in England and Wales is currently working to put in place a new Alternative Dispute Resolution (ADR) service.
Publications
Water UK response to Ofwat discussion paper on financial resilience in the water sector
Publications
Water 2050
Water 2050 sets out water companies’ ambition for the future of the sector in England
Publications
Learning from the impacts of the 2018 freeze-thaw
The water industry has put forward plans to improve its handling of extreme weather events.