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Satisfaction with value for money among water customers has increased to a five year high according to CCWater's annual 'Water Matters' survey, published this week.

Water customers in England and Wales can now go to an independent adjudicator if their complaint has not been resolved by their water company and after intervention from CCWater.

The water industry has invested billions since the 1990s on measures that protect the UK’s bathing waters. The latest results from the European Environment Agency show that the UK is close to the top of the list for bathing waters that comply with the EU standards.

Ofwat’s announcement today is a key milestone in the Price Review process. Water companies will be looking closely at the details of what Ofwat has published and there is a lot of information for companies to work through.

Update on the UK heatwave.

The moving house guide has been launched by WaterSafe, the UK national accreditation body for approved plumbers, which has the full backing of and the UK water industry

Water UK is supporting a national week-long campaign to promote water saving methods for the home, garden, schools, workplace and communities. Water Saving Week aims to raise awareness of the need for everyone to use water wisely - whatever the weather and wherever the location - to protect this precious and finite resource for generations to come.