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A website is up and running for landlords to provide voluntarily basic contact information about their tenants so water companies can register them for billing and tackle this major source of water debt.

Now in its 15th year, the Water UK Leakage Conference brings together the industry with regulators, government and key stakeholders to explore innovative leakage management in a changing and unpredictable climate. This year will build upon the challenges surrounding customers and communication as well as exploring operational and technical perspectives.

Water UK response to the Public Accounts Committee report on regulation of the water industry.

Households in the UK could lose an average of nearly £1000 each under Labour’s nationalisation plans, according to a new study by economic consultants NERA.

Water companies understand that some of their customers are facing cost-of-living pressures. This is why the industry spends millions of pounds every year to give struggling households money off their water bills and offers a wide range of extra support and advice measures.

The water industry is helping to speed up the building of new homes by meeting its recently introduced standards for providing a range of services to developers over 95% of the time.

The second quarterly report of developer service standards shows water companies have improved on their overall levels of delivery and performance. The second quarterly figures for water supply have risen from 89% to 93% in response to 125,000 developer requests. For sewerage they are up from 94% to 97% - in response to 9,000 developer requests.

It might seem difficult to believe, as the weather forecasts warn of yet more rain, but it was only two years ago that parts of Britain were starting to recover from two years of extremely low rainfall. Dry, cold, wet, hot – the meteorological rollercoaster ride of the past three or four years has been exceptional.