Water and energy join up to give more help to customers
A major new initiative by the water and energy sectors will ensure more customers get the right help from their utility providers when they need it.
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Water UK response to WWF 'Flushed Away' report
Water UK has responded to WWF's 'Flushed Away' report.
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Water UK response to Jeremy Corbyn's speech at Labour Party Conference 2017
Water UK Chief Executive Michael Roberts has responded to Jeremy Corbyn's speech at the Labour Party Conference.
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The water industry has come a long way since privatisation
Water UK Chief Executive Michael Roberts has responded to John McDonnell's speech at the Labour Party Conference.
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All-time low in written complaints to water companies
CCWater's latest complaints report reveals an all-time low in the number of written complaints made to water companies, after a significant fall in unwanted contacts by water customers since 2010.
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More support for vulnerable customers
A report from the Consumer Council for Water shows that the number of customers receiving help from water companies to pay their bills has risen by 93%.
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Water UK supports #binit4beaches
Water UK is supporting #binit4beaches this summer. Wet wipes and other hygiene products do not break down after being flushed and can cause havoc in the sewers and the natural environment. Remember, only flush the 3Ps: Pee, Poo and Paper.
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Discover Water updated with 2016/17 information
The water sector’s dashboard of information, DiscoverWater.co.uk, has been updated with the latest information from water companies, Ofwat, Drinking Water Inspectorate, the Environment Agency, Natural Resources Wales, and Consumer Council for Water.
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Latest developer services standards results
The latest figures on the levels of performance achieved by English and Welsh water companies in delivering developer services have been published by Water UK
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Water UK response to Ofwat PR19 methodology consultation launch
Commenting on Ofwat’s launch of consultation on methodology for PR19, Michael Roberts, Chief Executive of Water UK, said: “Today’s launch is a significant milestone in the forthcoming price review for water companies in England and Wales for the period 2020 to 2025
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WaterSafe moving house campaign
The moving house guide has been launched by WaterSafe, the UK national accreditation body for approved plumbers, which has the full backing of and the UK water industry
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Hot weather guidance
Remember to stay hydrated in the hot weather. High temperatures can leave us vulnerable to dehydration. UK tap water is among the best in the world and now is a vital time to keep yourself topped up with it.