Water Saving Week aims to raise awareness of the need for everyone to use water wisely - whatever the weather and wherever the location - to protect this precious and finite resource for generations to come.
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Defra publish strategic policy statement
Defra have published their strategic policy statement for the water industry for consultation. This document sets out the government’s strategic priorities for Ofwat’s regulation of the water sector in England.
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City Conference 2017
After a tumultuous year in the political and economic world, Water UK is welcoming key representatives from across the UK’s water industry to our 17th annual City Conference.
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National Apprenticeship Week 2017
The water industry is fully committed to the training and career development of apprentices as part of its work to deliver its commitments to its customers and the environment, now and for the future.
Information, guidance & standards
Principles of water supply hygiene
This document sets out the principles to be considered by water undertakers in drawing up operational procedures for maintaining safe and wholesome drinking water supplies with specific focus being given to hygiene.
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INDA & EDANA introduce new practice on labelling wipes
Water UK welcomes the recent issue of INDA & EDANA's new code of practice on labelling of wipes.
The new requirement for wipes manufacturers to prominently display a ‘Do Not Flush’ label on the front of products illustrates the cross-sector willingness to work to prevent customer confusion.
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Water companies back workforce renewal and skills strategy
Water companies have backed a new strategy to bring in 221,000 new recruits by 2027 in the utilities sector to help ensure customers will continue to get the essential service they need in the future.
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Helping water customers who are struggling with bills
Water companies have a wide range of schemes to help customers who find paying their water bills a struggle – but making sure that help gets to the right customers at the right time is a major challenge
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Household water and sewerage bills for 2017-18
The average household water and sewerage bill in England and Wales for 2017-18 will be £395 – an increase of £6 (2%) compared with the previous year. The average bills for each company can be found on the Discover Water website, which brings together key information for customers about water companies in England and Wales.
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Developer services remain high for final 2016 results
The water industry is continuing to play its part in the delivery of new homes in the UK by striving for high standards for developer services.
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Water: open for business
There is not long left before more than 1.2 million small businesses, charities and public sector bodies in England will be free to choose their water and wastewater supplier.
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Christmas presents aren't for flushing
Children across the UK are eagerly waiting to find out what toys Santa will deliver this year - but did you know some toys end up down the U-Bend?
Wessex Water have discovered an incredible variety of much loved toys in their sewers, highlighting a serious message around what not to flush.