Water customers in England and Wales can now go to an independent adjudicator if their complaint has not been resolved by their water company and after intervention from CCWater.
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More social tariffs in place
From this month, nearly all water companies will have tariffs in place to help customers who are struggling to pay, to reduce their bills.
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Future direction unclear for WFD
Differences and tensions have emerged across Europe about the future of EU environmental targets under the Water Framework Directive, the major piece of legislation which impacts on the water sector.
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Only flush poo, pee and paper
A recent report by the Marine Conservation Society on wet wipes on beaches revealed the problems with wipes and other sanitary products being flushed down the loo.
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Protecting our water from the risks of fracking
Regulations under the Town and Country Planning Act that will make water companies statutory consultees for fracking were laid before Parliament last week and are due to come into force in mid-April.
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New independent dispute resolution scheme for water customers
Water customers in England and Wales can now go to an independent adjudicator if their complaint has not been resolved by their water company and after intervention from the Consumer Council for Water (CCWater).
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Would I be better with a meter?
Water Saving Week (22-28 March) sets daily challenges to help get us all thinking about the importance of saving water.
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We’re supporting World Water Day
The UK water sector believes that access to clean water and sanitation is absolutely essential, which is why we are supporting World Water Day.
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Wet wipes on beaches
The Marine Conservation Society report on wet wipes on beaches reveals the problems with wipes and other sanitary products being flushed down the loo.
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Water Minister meets company apprentices
In National Apprenticeship week 2015 Water Minister Dan Rogerson MP met water industry apprentices to hear how their careers are thriving after joining water companies.
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Bristol Water 'Apprentices of the Year'
Luke Mayo and Martin Harris finished first and third in an Apprentice of the Year competition run in Bristol, with competition from recruits at Rolls Royce, Airbus and the MoD at Abbey Wood.
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Two-year training at South East Water
Applications will be opening in April for new apprentices to join South East Water’s successful two-year apprenticeship programme.
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Water women at Severn Trent
Severn Trent is proud of its 'water-wonder-women' hard at work across the Midlands every day. Almost half of the company’s directors, 66 per cent of new graduates and a quarter of apprentices are female.
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Young trainees at Sembcorp Bournemouth Water
Five new apprentices have joined Sembcorp Bournemouth Water (SBW) as part of the company's annual recruitment scheme.
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Call for recruits at Dŵr Cymru Welsh Water
Dŵr Cymru Welsh Water is preparing for its 2015 apprentice recruitment campaign. The current programme trains 44 apprentices in a wide variety of roles.
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Work-study balance at Northumbrian Water
People are an extremely important part of the Northumbrian Water corporate strategy. The company has been working in partnership with training company TTE on a residential apprenticeship programme since September 2012.
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Rising star at Wessex Water
Apprentices have as much chance of progressing up to senior levels as anyone else. One example is Wessex Water’s general manager of supply services, Ashlea Lane.
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Affinity apprentices in customer care
Affinity Water is piloting a new customer services apprenticeship for four people at the company’s contact centre in Folkestone.
