The water industry is continuing to play its part in the delivery of new homes in the UK by maintaining its high standards of services to developers.
Water companies have seen a sustained average improvement against a range of targets since the first report in 2015, with levels of service performance at 98% for water supply and 99% for sewerage for July to September 2016.
Amid growing stakeholder interest, the online system has now been adapted to provide actual volumes of activity, providing users with a greater ability to analyse the data and compare individual companies’ performance.
Although it is positive to see this improvement across individual metrics of performance, the water industry is committed to improving further from today’s results. As such, further changes to the reporting system are being reviewed in response to comments from a range of stakeholders.
Water UK Communications
0207 344 1805