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Levels of service for water main requisitions and service connections

Updated March 2009

This Guidance has been produced jointly by Water UK (representing the water companies) the Home Builders Federation (HBF) and the National Federation of Builders, with support from Ofwat, the economic regulator for the water industry for stakeholders, to obtain a greater understanding of what relevant information is required from developers to water companies and subsequently what levels of service developers can expect from water companies.