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A guide to how water and wastewater bills in England and Wales have changed since 1989 to the present day

The average household water and sewerage bill in England and Wales for 2017-18 will be £395 – an increase of £6 (2%) compared with the previous year. The average bills for each company can be found on the Discover Water website, which brings together key information for customers about water companies in England and Wales.

Water and sewerage bills will fall after April 2015 and even more help will be available for customers struggling with cost of living pressures.

Water companies are set to complete a five-year investment programme worth £25 billion, while keeping rises in the average household water and sewerage bill below inflation in 2014-15.

Water companies have a wide range of schemes to help customers who find paying their water bills a struggle – but making sure that help gets to the right customers at the right time is a major challenge

This month we will reach another key milestone in the Ofwat price review to set the levels of water prices and investment in England and Wales over the next five years. Companies are committed to keeping customers' bills as low as possible in 2015-20.

The average household water and sewerage bill in England and Wales for 2016-17 will be £389 – an increase of £2 (less than 1%) compared with the previous year. The increase is in line with the 5-year plans developed by every water and sewerage company after extensive consultation with customers and confirmed by the industry regulator, Ofwat, in 2014.

Water companies are set to complete a five-year investment programme worth £25 billion, while keeping rises in the average household water and sewerage bill below inflation in 2014-15. In November 2009, a five-year package of investment and prices was finalised and April 2014 sees the final year of that package.

Water companies in England and Wales will invest more than £8 billion in 2018-19. The average household water and sewerage bill in England and Wales for 2018-19 will rise by less than inflation, and will help the ongoing investment.