International flushability statement
A global statement has now been signed by 281 organisations across 20 countries outlining the water industry's current position regarding misleading
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News
New proof that flushing wipes is a major cause of sewer blockages
The biggest ever in-depth investigation of sewer blockages in the UK has revealed that wipes being flushed down toilets are causing serious problems in the sewerage system.
News
Water bills forecast to see below-inflation increase of 1.7% with a range of support available for those struggling to pay
Publications
Monitoring product labelling and plastic content
This report examines both the current use of ‘do not flush’ labelling on products associated with sewer misuse and blockages and the plastic content of these products.
Information, guidance & standards
Principles of water supply hygiene
This document sets out the principles to be considered by water undertakers in drawing up operational procedures for maintaining safe and wholesome drinking water supplies with specific focus being given to hygiene.
News
Discover Water updated with 2016/17 information
The water sector’s dashboard of information, DiscoverWater.co.uk, has been updated with the latest information from water companies, Ofwat, Drinking Water Inspectorate, the Environment Agency, Natural Resources Wales, and Consumer Council for Water.