International flushability statement
A global statement has now been signed by 281 organisations across 20 countries outlining the water industry's current position regarding misleading
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News
New proof that flushing wipes is a major cause of sewer blockages
The biggest ever in-depth investigation of sewer blockages in the UK has revealed that wipes being flushed down toilets are causing serious problems in the sewerage system.
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Customer bills and support
… Water companies have committed to increasing the number of customers who will receive financial support with bills to … debt. Specific support is also available for struggling customers with large families or medical conditions. More … Water companies have committed to increasing the number of customers who will receive financial support. … Investing in …
News
Water bills forecast to see below-inflation increase of 1.7% with a range of support available for those struggling to pay
Publications
Monitoring product labelling and plastic content
This report examines both the current use of ‘do not flush’ labelling on products associated with sewer misuse and blockages and the plastic content of these products.