Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Technical guidance for developers and the supply chain

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News

Water UK response to GMB 'Take Back the Tap' campaign

Water UK response to GMB 'Take Back The Tap' Campaign.

Publications

Water UK response to Ofwat discussion paper on risk and return

Publications

Water UK response to Ofwat’s consultation - ‘COVID-19 and the Business Retail Market: Proposals to address liquidity challenges and increases in bad debt’

Views

Making the Most of the Levelling Up and Regeneration Bill

Views

A new strategic direction

Information, guidance & standards

Environment Agency guidance on regulation of septic tanks and small sewage treatment plants

Information published by the Environment Agency for households and businesses with septic tanks and small sewage treatment plants.

News

Water industry financial bailout story is wrong

News

Please don’t gather at reservoirs and lakes

News

Water UK response to Government's 'Plan for Water'

Views

Providing inclusive services to customers

Information, guidance & standards

Principles of water supply hygiene

This document sets out the principles to be considered by water undertakers in drawing up operational procedures for maintaining safe and wholesome drinking water supplies with specific focus being given to hygiene.

News

Water UK supports World Water Day

The UK water sector knows that access to clean water and sanitation for all is vital, which is why we are supporting World Water Day.