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The European Commission has published a series of "common minimum principles" for Member States on the extraction of shale gas using hydraulic fracturing (fracking). The principles lay down areas where Member States should focus national requirements in their planning and environmental requirements. They do not indicate any support or otherwise for the recovery of shale gas.

The latest data from CCWater on household customers’ views on their water and sewerage services is good news, with 94% of customers satisfied with their water supply.

This Code of Practice is for when a Developer appoints an independent Self-Lay Provider (known as a SLP) to undertake the contestable work of designing and/or installing water mains and services on a new development site in England and Wales

MPs have called for a worldwide ban on plastic microbeads in cosmetic products following a report by the Environmental Audit Committee highlighting the damaging impact they can have on the marine environment.

Satisfaction with value for money among water customers has increased to a five year high according to CCWater's annual 'Water Matters' survey, published this week.

The future regulatory framework was the main theme of debate among water companies, investors and stakeholders at the recent Water UK City Conference. Views were given from attendees on Ofwat’s Water 2020 framework. Rory Stewart MP, Parliamentary Under Secretary of State at DEFRA also spoke at the conference.

From April customers in England and Wales can go to an independent adjudicator if their complaint has not been resolved by their water company or after intervention from the Consumer Council for Water.

The need for monitoring of aspects of shale gas extraction, such as the integrity of the wells and the treatment of water once it has been used for fracking, will be crucial for effective and safe operations.