Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Walter

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

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Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

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Information and advice for customers

Contractors on a building site

Technical guidance for developers and the supply chain

Search results

News

EFRA chair Neil Parish MP speaks out on water nationalisation in England

The chair of an influential House of Commons committee has spoken out over suggestions that the water industry in England should be taken over by the government.

News

Water bills forecast to see below-inflation increase of 1.7% with a range of support available for those struggling to pay

Views

Why ‘We Own It’ are wrong about nationalisation – with the facts to prove it

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Customer bills and support

We understand the pressures people are facing with the cost of living. Water companies have committed to increasing the number of customers who will receive financial support.

News

Fantasy figures on water costs from Labour

News

"Bad for the environment, bad for customers, and bad for the economy" - Water UK Chief Executive Michael Roberts on Labour's manifesto nationalisation pledge

Views

Water companies to triple customer support, but further reforms needed

News

Water companies reveal £14.4 billion plan for 2024-25 after a decade of bills falling in real terms

Views

We haven't always got it right but the cost of inaction is huge

Views

Michael Roberts City Conference speech 2017

Views

City Conference speech 2017

News

More than 3 million households to receive reduced bills as water companies announce record-breaking investment