Search results
Publications
Post company complaints handling in the water sector-a report by Queen Margaret University
News
New survey reveals a big fall in support for water nationalisation and shows high levels of trust in water companies
There has been a substantial fall in public support for water nationalisation, according to a new survey by polling experts ComRes.
News
Water companies reveal additional £8 billion investment with bills kept down again
Water companies in England and Wales will invest more than £8 billion in 2019-20. The investment comes in the fifth year of a £44 billion spending commitment from 2015 to 2020.
News
Water UK response to Ofwat's announcement on water companies' draft business plans for 2020 to 2025
Today’s announcement is not just about individual company plans, it is also about the sheer scale of collective ambition to do more for customers, the environment and the country as a whole.
News
Fine to Flush - a major new development in the fight against fatbergs
The fight against fatbergs has received a major boost with the publication of a new official standard identifying which wet wipes can be flushed down toilets safely.
Information, guidance & standards
National guidance document on the provision of water for firefighting
This national guidance document, produced jointly by the water industry and the Fire & Rescue Services, aims to promote liaison and encourage understanding of issues between both parties. This edition incorporates the latest legislative changes and more recent developments.