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Satisfaction with value for money among water customers has increased to a five year high according to CCWater's annual 'Water Matters' survey, published this week.

Water UK and the Home Builders Federation (HBF) have agreed a protocol regarding water infrastructure in contaminated land.

Water companies have listened to their customers over the last year and looked to ensure their bills for 2015-2020 will be as low as possible, while also continuing to invest so customers can count on safe, reliable water and sewerage services.

Today’s announcement is not just about individual company plans, it is also about the sheer scale of collective ambition to do more for customers, the environment and the country as a whole.