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Although water bills comprise less than 1% of household expenditure, water companies continue to help all hard-pressed UK households by charging stable and affordable prices.

Water companies have backed a new strategy to bring in 221,000 new recruits by 2027 in the utilities sector to help ensure customers will continue to get the essential service they need in the future.

The water industry is continuing to play its part in the delivery of new homes in the UK by maintaining its high standards of services to developers. Levels of service performance were at 98% for water supply and 99% for sewerage for July to September 2016.

Response to Ofwat consultation by Resolving Water Disputes Limited (RWD), the company set up to operate a voluntary Alternative Dispute Resolution scheme in the water sector.

Following an initiative from government late last year, the water sector was quick to establish a scheme to compare companies’ performances relating to delivery of infrastructure. The second performance report was published in October. Related further initiatives include the industry’s own system for measuring customer satisfaction, planned for launch in 2016, and an overhaul of the charging regime made possible by Water Act 2014.

This week Water UK published for the first time an extensive set of statistics relating to the performance of services by water and sewerage companies for their developer customers. Arising from the Government's Better Connected guide, this new quarterly report aims to provide transparency about companies' performance over a wide range of activities, with a view to driving up standards.

Water companies have delivered on their promise to compile and deliver a key set of developer service standards that can be used to compare performance across the industry. This will underpin their commitment to support and help accelerate the Government’s house building programme by providing greater transparency to help drive improvements in service levels and performance.

The UK water sector believes that access to clean water and sanitation is absolutely essential, which is why we are supporting World Water Day.

Five new apprentices have joined Sembcorp Bournemouth Water (SBW) as part of the company's annual recruitment scheme.

The ability to attract long-term investment is vital if the water sector is to continue to deliver excellent services and meet future challenges. The next five years will see the biggest changes to the sector since privatisation 25 years ago, with competition in both retail and upstream markets in England.

The UK water industry is fully committed to delivering essential infrastructure and supporting the government's National Infrastructure Plan. However, water supply and availability needs to be at the heart of our decision-making for communities, businesses and agriculture - we can no longer just assume water will be there when and where we need it.

The water industry in England and Wales is currently working to put in place a new Alternative Dispute Resolution (ADR) service.