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Water UK and the Home Builders Federation (HBF) have agreed a protocol regarding water infrastructure in contaminated land.

In November 2017, Ofwat published a new “Code” which amended the regulatory regime for all water companies which operate wholly or mainly in England.

In July Water UK began quarterly reporting of water company performance against regulatory and industry targets in relation to services provided to developers. The aim of this work is to drive up companies’ performance in the provision of these services. This quantitative approach is likely to be complemented in the near future with customer satisfaction measuring.

The UK has over 600 designated bathing waters, put in place under the EU Bathing Waters Directive. While people may swim in many locations, designated bathing waters are regularly tested throughout the bathing water season each year.

Wide, shallow and crystal clear, chalk streams are rivers almost unique to England. They rise from springs, flow through chalk and their mineral-rich water is a haven for aquatic plants, insects and species including otters, kingfishers and water voles. 

Wet wipes are a leading cause of fatbergs and sewer blockages which have a major impact on the environment and contribute to pollution in our rivers and water courses.

Thousands of properties suffer sewer flooding every year in the UK, creating misery for homeowners and businesses, and leading to costly clean-up bills and increased insurance costs.