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Water UK Chief Executive Michael Roberts has responded to the Environment, Food and Rural Affairs Select Committee report on regulation of the water industry.

The water industry has today put forward plans to improve its handling of extreme weather events next winter and beyond.

The water industry has put forward plans to improve its handling of extreme weather events.

The latest data from CCWater on household customers’ views on their water and sewerage services is good news, with 94% of customers satisfied with their water supply.

Water UK commissioned Frontier Economics, with Professor David Saal of Loughborough University, to assess productivity in the English water sector since privatisation.

A report published today (26 April) by the Environment, Food and Rural Affairs Committee, scrutinising the implementation of the Flood and Water Management Act 2010, supports many of the positions adopted by Water UK in its evidence to the Committee.

There is not long left before more than 1.2 million small businesses, charities and public sector bodies in England will be free to choose their water and wastewater supplier.

The Environment Secretary, Andrea Leadsom, has announced plans to ban microbeads in cosmetic and cleaning products in the UK by 2017. This follows a report by the Environmental Audit Committee highlighting the damaging impact they can have on the marine environment.

The water industry has demonstrated its commitment to supporting the delivery of new homes in the UK by maintaining its high standards of service to developers.

Last month (February 2016) saw the opening of the process to obtain grants to promote or provide access to tap water for children in public spaces.

Water customers in England and Wales can now go to an independent adjudicator if their complaint has not been resolved by their water company and after intervention from CCWater.

Customers having difficulty paying their bills should speak to their water company to find out the range of help that is available.