Fats Block Pipes

Protect your home or business from blockages and flooding - dispose of your cooking fats responsibly.

Bin The Wipe

When you use a wet wipe, put it in the bin, not down the loo!

Water's Worth Saving

Save water, live more sustainably, help the environment and reduce your household bills.

Get Winter Ready

In cold weather, your water pipes can freeze and then burst as they thaw, causing them to leak. Protect your home.

Children and an adult at the kitchen sink washing up dishes

Information and advice for customers

Technical guidance for developers and the supply chain

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Publications

Public Interest Commitment

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H3O: Water UK reflects on 30 years of investment

Views

Thirty years on, what has water privatisation achieved?

News

Water industry reaffirms pledge to work in the public interest

Water companies in England are strengthening their ongoing commitment to working in the public interest and placing wider good at the heart of everything they do.

Publications

Annual Review 2017/18

Water UK has published its annual review for 2017-18.

Publications

Annual Review 2016/17

Water UK has published its annual review for 2016/17.

News

Response to the Environment Agency’s Environmental Performance Assessment

Publications

Water UK recommendations for the Environment Bill

News

National Apprenticeship Week 2021 – Meet the Water Apprentices - Part 2

News

Water UK response to the Strategic Policy Statement

News

National Apprenticeship Week 2021 – Meet the Water Apprentices - Part 1

News

Developer services work on charging and planning

In July Water UK began quarterly reporting of water company performance against regulatory and industry targets in relation to services provided to developers. The aim of this work is to drive up companies’ performance in the provision of these services. This quantitative approach is likely to be complemented in the near future with customer satisfaction measuring.