EU told tighter drinking water rules not needed in UK
Drinking water in the UK is among the very best in the world and any further EU intervention could lead to unnecessary extra costs to customers, says Water UK.
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Government review into retail competition for household water services
Water companies are already working with all the sector’s stakeholders to deliver a choice of water supplier for all business, public sector and charity customers in England from April 2017.
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Resilience in focus in latest Innovation Hub
The Water UK Innovation Hub in June – Resilience: Environment, Investment and Customers – brought together water companies and key stakeholders to share ideas and experiences to inform new approaches to tackling resilience.
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Water companies back workforce renewal and skills strategy
Water companies have backed a new strategy to bring in 221,000 new recruits by 2027 in the utilities sector to help ensure customers will continue to get the essential service they need in the future.
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Water UK welcomes new member
Water UK is delighted to announce that Independent Water Networks Limited (IWNL) has joined as a new member. IWNL provides water and sewerage services to both residential and business customers on new-build housing developments across the UK.
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Developer services work on charging and planning
In July Water UK began quarterly reporting of water company performance against regulatory and industry targets in relation to services provided to developers. The aim of this work is to drive up companies’ performance in the provision of these services. This quantitative approach is likely to be complemented in the near future with customer satisfaction measuring.
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Tackling leakage
Now in its 15th year, the Water UK Leakage Conference brings together the industry with regulators, government and key stakeholders to explore innovative leakage management in a changing and unpredictable climate. This year will build upon the challenges surrounding customers and communication as well as exploring operational and technical perspectives.
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Resilience of water supplies
Customers' number one priority for the water industry is safe, reliable supplies of water at a price they can afford. To deliver this, it's critically important that the water industry plans for the long term, because decisions and investments made today will determine the level of service that the industry can provide well into the future.
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Planning for the long term
Customers’ number one priority for the water industry is safe, reliable supplies of water at a price they can afford. To deliver this, it’s critically important that the water industry plans for the long term, because decisions and investments made today will determine the level of service that the industry can provide well into the future.
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First developer services report by water companies
This week Water UK published for the first time an extensive set of statistics relating to the performance of services by water and sewerage companies for their developer customers. Arising from the Government's Better Connected guide, this new quarterly report aims to provide transparency about companies' performance over a wide range of activities, with a view to driving up standards.
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Partnerships with investors
The water sector has delivered major benefits to customers, society and the environment over the past 25 years. Our water supplies are even more reliable, our drinking water remains among the best in the world and our rivers and beaches are cleaner than ever before. This success has been underpinned by partnerships, in particular with investors.
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Water UK warns against tighter EU standards on drinking water
Drinking water in the UK is among the very best in the world and any further EU intervention could lead to unnecessary extra costs to customers. In response to the latest EU consultation on the Drinking Water Directive, Water UK said any future changes to drinking water quality standards must be based on robust scientific evidence of risks to human health.