We bring people together to create better policies for the future of water


flooded road under river

Many commentators have pointed out that, despite the rise of the Green Party as a force in national politics, the environment has not been a mainstream issue during this election campaign. At a time of austerity, it’s argued, voters see concern about environmental issues as a marginal issue, which pales into insignificance compared to worries about jobs, homes and health. And yet the predictions are more alarming than ever.

couple looking at statements for spending

Water bills on average comprise less than 1% of household expenditure, and water companies continue to help all hard-pressed UK households by charging stable and affordable prices.

brightly lit marble against dull marbles - bright idea

The Water UK Innovation Hub on Tuesday 16 June will explore the challenges of resilience, providing an opportunity to participate in a high level exchange of ideas with sector leaders and stakeholders.

people walking on pavement - viewed from far above

From this month, nearly all water companies will have tariffs in place to help customers who are struggling to pay, to reduce their bills.

The following links change the content below

  1. Climate forecasts – not a sideline concern
  2. Support for UK households who are struggling to pay
  3. Resilience 2015 – The Water UK Innovation Hub
  4. Developer services
  5. More social tariffs in place
  • Lady and Grandaughter

    Water and sewerage bills will fall after April 2015 and even more help will be available for customers struggling with cost of living pressures.

  • members concept - silhouettes

    Water customers in England and Wales can go to an independent adjudicator if their complaint has not been resolved by their water company and after intervention from the...

  • Landlord tap logo

    Landlord TAP is an easy to use website that allows all landlords and managing agents of properties in England and Wales to provide water companies with details of those...

  • screen-charts-phone-glass of water

    The ability to attract long-term investment is vital if the water sector is to continue to deliver excellent services and meet future challenges. The next five years will see...