We bring people together to create better policies for the future of water


Water on metal

Water companies are already working with all the sector’s stakeholders to deliver a choice of water supplier for all business, public sector and charity customers in England from April 2017.

Office conversation with water

Water UK is delighted to announce that Independent Water Networks Limited (IWNL) has joined as a new member. IWNL provides water and sewerage services to both residential and business customers on new-build housing developments across the UK.

single bubble in still blue water

Water companies have been contributing expertise and perspectives to inform the debate on the future of water, in partnership with all the sector's stakeholders. No one organisation has all the answers, so Water UK is hosting a marketplace of ideas, where water companies have been setting out their thoughts.

houses reflected in water

Following an initiative from government late last year, the water sector was quick to establish a scheme to compare companies’ performances relating to delivery of infrastructure. The second performance report was published in October. Related further initiatives include the industry’s own system for measuring customer satisfaction, planned for launch in 2016, and an overhaul of the charging regime made possible by Water Act 2014.

elderly frail man

The Water UK Innovation Hub earlier this month brought together water companies, regulators and stakeholders to share insights, best practice and new ways to collaborate on tackling consumer vulnerability.

The following links change the content below

  1. Government review into retail competition for household water services
  2. Water UK welcomes new member
  3. Future of the water sector
  4. Steps to improve infrastructure delivery for housing
  5. Focus on consumer vulnerability
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