We bring people together to create better policies for the future of water


Lady and daughter pour tap water into a glass

Under Final Determinations announced by Ofwat today, average water and waste water bills will come down by 5% in real terms over the next five years – a decrease in the average bill across England and Wales of £20 by 2020.

New Flat Building

The water sector has provided the first of a package of measures to help developers build more quickly the new homes that are so urgently needed.

woman dialling after looking at bill

Water companies understand that some of their customers are facing cost-of-living pressures. This is why the industry spends millions of pounds every year to give struggling households money off their water bills and offers a wide range of extra support and advice measures.

Piping being laid (credit: South East Water)

The UK water industry is fully committed to delivering essential infrastructure and supporting the government's National Infrastructure Plan. However, water supply and availability needs to be at the heart of our decision-making for communities, businesses and agriculture - we can no longer just assume water will be there when and where we need it.

Fat Trap (credit: Thames Water)

Water companies across the UK are working with Sainsbury’s and Waitrose to give away around 200,000 fat traps and funnels to people buying their Christmas turkey or roast. Each year, thousands of sewer blockages happen because people pour cooking fat, oil and grease (FOG) down their kitchen sinks.

The following links change the content below

  1. Water UK statement about Ofwat’s announcement on Final Determination
  2. Water companies helping to speed up building of new homes
  3. Water companies’ help for struggling households
  4. Water availability crucial to building new communities
  5. Fighting the festive fat
  • Elderly lady drinking tap water

    Staying hydrated is crucial to keeping people healthy. 'Water, hydration and health: Science and public health implications' speech by Pamela Taylor at The Royal Society of...

  • Graph and Pen

    When companies invest for the future, they can defer - but not avoid - corporation tax due to the tax relief on capital allowances.

  • tap water pouring into glass

    Prices for 2015-20 are being considered for all the UK, with prices in England and Wales being set in mid-December 2014.

  • frozen and burst copper pipe

    Find out how to protect the pipes in your home in freezing weather and who to call if the worst does happen.