This tool is run and managed by Landlord TAP, a company separate to Water UK. If there is an issue with the results please do not contact Water UK directly.

If your address isn’t listed it could be that your postcode is not yet included in the search tool. If this is the case, please contact Landlord Tap at: [email protected] or you could try asking a neighbour, your estate agent or property developer.

If you have a question about your water or wastewater provision please contact your water company directly.

Help with bills

Help is ready for those who need it

If you’re having difficulty paying your water bill or think you may struggle in the future, there is a range of support available.