We bring people together to create better policies for the future of water


House building

The water industry has demonstrated its commitment to supporting the delivery of new homes in the UK by maintaining its high standards of service to developers.

Happy tap water customer

Satisfaction with value for money among water customers has increased to a five year high according to CCWater's annual 'Water Matters' survey, published this week.

MCS - Three monsters

The Marine Conservation Society is leading a campaign to ensure wet wipes go in the bin, not down the loo.

Toilets are designed for the three Ps only: poo, pee and (toilet) paper.

glass of tap water being poured

The average household water and sewerage bill in England and Wales for 2016-17 will be £389 – an increase of £2 (less than 1%) compared with the previous year. The increase is in line with the 5-year plans developed by every water and sewerage company after extensive consultation with customers and confirmed by the industry regulator, Ofwat, in 2014.

The following links change the content below

  1. Discover Water
  2. High standards for developer services maintained
  3. Satisfaction with value for money increases to five year high
  4. Wet wipes turn nasty if you flush them
  5. Household water and sewerage bills for 2016-17
  • single bubble in still blue water

    Water companies are contributing expertise, perspectives and industry research to inform the debate on the future of water, building on developments in the industry so far...

  • baby wipe being pulled out and bag and bin next to it

    What goes down the sink and the wastepipes matters. Flush and pour the wrong things and we bring sewer flooding and river pollution which costs millions of pounds each year...

  • Building site - walls and scaffolding

    Water companies are playing their part in the development of performance standards to help speed up the building of new homes in the UK.

  • tap water pouring into glass

    Water is essential to human health but we often take it for granted. Water helps to maintain hydration and allows the body to function effectively.