We bring people together to create better policies for the future of water


Building site - walls and scaffolding

Water companies have delivered on their promise to compile and deliver a key set of developer service standards that can be used to compare performance across the industry. This will underpin their commitment to support and help accelerate the Government’s house building programme by providing greater transparency to help drive improvements in service levels and performance.

Happy tap water customer

The latest data from CCWater on household customers’ views on their water and sewerage services is good news, with 94% of customers satisfied with their water supply.

glass of water on hand

Once again the excellent quality of our drinking water has been confirmed via the DWI results for England and Wales. This year’s Chief Inspector’s report also took the opportunity to reflect on the scale of the improvements over the past 25 years.

looking after water2

Tap water in the UK is among the best in the world and worth looking after. Unlike the frozen ready-meal or new dress or suit, there are no care instructions supplied with water. This consumer guide shows how to keep water in top condition and avoid problems that can affect taste and quality.

The following links change the content below

  1. Water companies deliver on their developer services standards promise
  2. 94% of customers satisfied with water supply
  3. Future of the water sector
  4. Drinking water: a journey to success
  5. Looking after water in your home
  • Sir Brian Bender

    Water UK has appointed Sir Brian Bender as its next independent chair. He has taken over from Martin Baggs, Thames Water’s Chief Executive, who has been acting as interim...

  • Landlord tap logo

    Landlord TAP is a website that gives landlords and managing agents of properties in England and Wales a quick and easy way to provide water companies with details of those...

  • Leakage detection team SE Water

    The annual Leakage Conference in October brings policy and regulatory perspectives from Ofwat, the Environment Agency and CCWater in an event that will see water industry...

  • small boy drinking water

    The supply of high quality drinking water is the cornerstone of the water industry's primary duty to protect public health.