The ability to attract long-term investment is vital if the water sector is to continue to deliver excellent services and meet future challenges. The next five years will see the biggest changes to the sector since privatisation 25 years ago, with competition in both retail and upstream markets in England.
Water and sewerage bills will fall after April 2015 and even more help will be available for customers struggling with cost of living pressures.
The European Commission is to start a review of the implementation of the Water Framework Directive (WFD). It is looking increasingly uncertain that any member state will be able to achieve good status in all water bodies by the 2015 deadline and significant use of exemptions and changes to other measures are required.
The water industry and other stakeholders continue to work together to support the implementation of Sustainable Urban Drainage Systems (SUDS), but a number of issues remain to be resolved.
The water sector has provided the first of a package of measures to help developers build more quickly the new homes that are so urgently needed.