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New research shows water companies in England and Wales outperform comparable water sectors in Europe

Water and sewerage bills for 2014-15

New ways of helping hard-pressed customers

Water and sewerage bills for 2014-15

Price Review 2014 update

Statement about Ofwat’s announcement on draft determinations

Customers who need help should contact their water company

Customer complaints fall for the sixth successive year

Complaints fall again but industry is trying to do even better

Message to customers: contact your company if you are struggling to pay