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Water UK response to Ofwat’s consultation – ‘COVID-19 and the Business Retail Market: Proposals to address liquidity challenges and increases in bad debt’

Water UK, on behalf of all wholesale water companies in England and Wales, has responded to Ofwat’s consultation on the non-household retail market, which is facing significant challenges as a result of the COVID-19 outbreak.

As wholesalers, water companies are working with Ofwat and retailers to find solutions that are in the best interests of customers now and in the future.

We have asked Ofwat to consider very carefully how to ensure that any short term emergency actions do not compromise perceptions of regulatory predictability and stability, to the detriment of all customers.

We will continue to engage constructively with Ofwat and other stakeholders to find the best possible solutions for customers.