Occasional guidance note
In 2002, a Stress best practice group chaired by John Needs of Welsh Water was the first group to collate and report industry guidance to help us raise the profile of this miserable and costly illness. Stress damages individuals, affects performance, disrupts teamwork and regulatory outputs, and can cost us millions of pounds each year. It is not easy to prevent but it can be done. This revised document builds on the initial paper, updating it with best practice solutions developed over the last few years.