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Newsletter archive

Archived content from 2014 publications: 'The View from Water UK'

  • 29 August 2014

    • Affordability - how water companies are helping their customers • Bathing waters show record improvement • Reducing customer bills by cutting bad debt • A faster, clearer and independent dispute resolution scheme • Thames Water Commercial Services joins Water UK • WaterSafe to increase consumer protection and improve plumbing standards

  • 2 July 2014

    • Water UK 2014 investor survey • Innovation in customer service • Price Review (PR14) latest • Spreading the word on unflushables • EU consults on drinking water

  • 8 June 2014

    • Looking ahead to a revision of the WFD • UK bathing water quality results among the best in Europe • Progress on tackling marine litter • Price Review 2014 update • Latest developments on an independent dispute resolution scheme • Water re-use and rainwater harvesting

  • 9 May 2014

    • Retail exit measure in the Water Bill • Protecting our sewers from non-flushable wipes and other products • Stricter standards for bathing waters • International focus on water governance, benchmarks and indicators

  • 4 April 2014

    • Latest developments on the Water Bill • Further help on bills for customers • Abstraction licence reform - more work ahead • Managing through drought: guidance on water restrictions • Monitoring of shale gas operations • Water high on the agenda in Europe

  • 5 March 2014

    • Partnerships with investors • Water companies’ short and long term responses to the floods • Early days for water re-use schemes • Commitment to water industry apprentices • Drinking water pipes excluded for broadband • Water Bill – progress and briefings

  • 10 February 2014

    • Water and sewerage bills for 2014-15 • New ways of helping hard-pressed customers • A true measure of leakage • European Commission principles on shale gas

  • 10 January 2014

    • Blueprint for non-household retail market • Water Bill - progress and briefings • Shale gas and environmental legislation • Strategy to address marine pollution • HBF and Water UK publish building protocol

  • 2 December 2013

    • Statement on water companies PR14 business plans • Shale gas: Water UK to work with UKOOG • Water Bill Second Reading • Independent dispute resolution service • SuDS implementation - issues remain