Veolia Water Three Valleys
(formerly Three Valleys Water)
0800 697 982
Helpline for customers
Advice for customers having difficulty paying
Help with arrears + affordability
Charitable trustVeolia Water Trust
WaterSure for those on certain income-related benefits and who either have three children under the age of 19 in full-time education and living in the property or use a lot of water due to a medical condition.
Only available to customers whose pay Anglian Water sewerage charges
Water Direct payment option for those on benefits.
Payment methods + channels
Methods: Direct Debit, Online, Debit/Credit Card, Payment Card, Cheque, Bank Giro, Standing Order, Cash
Channels: Bank, Online, Post Office, Paypoint Outlets, Water Company Offices (cheques, no cash; see address, right), Doorstep Call (agencies)
NotesThree Valleys Water Trust replaced the Customer Assistance Fund on 1 April 2009
Three Valleys Water became Veolia Water Three Valleys on 1 July 2009.