Veolia Water Three Valleys
(formerly Three Valleys Water)
0800 697 982
Helpline for customers
Advice online
Advice on problems paying, offering links to Water Direct and WaterSure schemes
Help with arrears + affordability 
Charitable trust 
Three Valleys Water Trust
 
Special tariffs
WaterSure for those on certain income-related benefits and who either have three children under the age of 19 in full-time education and living in the property or use a lot of water due to a medical condition.
SoLow Tariff
Only available to customers whose pay Anglian Water sewerage charges
Water Direct payment option for those on benefits.
Payment methods + channels
Methods: Direct Debit, Online, Debit/Credit Card, Payment Card, Cheque, Bank Giro, Standing Order, Cash
Channels: Bank, Online, Post Office, Paypoint Outlets, Water Company Offices (cheques, no cash; see address, right), Doorstep Call (agencies)
NotesThree Valleys Water Trust replaced the Customer Assistance Fund on 1 April 2009
Three Valleys Water became Veolia Water Three Valleys on 1 July 2009.
View area served
 
Veolia Water Three Valleys
Tamblin Way
Hatfield
Herts
AL10 9EZ
Tel: 01707 268 111
Fax: 01707 277 333
www.veoliawater.co.uk/tv