Water UK

Help with arrears + affordability 
Charitable trustVeolia Water Trust
 
Restart schemeNo
 
Special tariffsWaterSure
 
Payment methods + channels

Methods: Direct Debit, Debit/Credit Card, Online (Alliance & Leicester or own bank), Payment Card, Instalment Book, Cheque, Bank Giro, Standing Order, Cash

Channels: Bank, Post Office, Water Company Offices (see address, right), Online (Alliance & Leicester or own bank), Doorstep Collection

Notes

When reviewing income and expenditure forms, we take into consideration the amount of any disposable income and the offer they have made to us against their arrears. If the offer is reasonable, then we will accept their proposal. However, if the form indicates they could benefit from WaterSure, we would send out the forms and likewise with the EOS forms. If customers are on benefits, we would apply for deductions.

Folkestone & Dover Water Services became Veolia Water Southeast on 1 July 2009.

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View area served
 
Veolia Water Southeast
Water Services Ltd
Cherry Garden Lane
Folkestone
Kent CT19 4QB
Tel: 0845 888 5888
Fax: 01303 276712
www.veoliawater.co.uk/southeast