Water customers can seek free, independent advice on debt from organsiations and charities. This page provides contact details for organisations that can offer local advice and help.
Advice UKwww.adviceuk.org.uk
Tel: 020 7407 4070
Membership association for more than 1,000 information and advice centres throughout the UK.
Advice NIwww.adviceni.net
Tel: 028 9064 5919
Provides leadership, representation and support to independent advice organisations in Northern Ireland.
Citizens Advice Bureaux
| England & Wales | www.citizensadvice.org.uk |
| Scotland | www.cas.org.uk |
| Northern Ireland | www.citizensadvice.co.uk |
Independent charities providing advice and information across the UK. Local contacts also provided in Yellow Pages under ‘Counselling and advice’.
Community Legal Advicewww.communitylegaladvice.org.uk
Tel: 0845 345 4345
Provides telephone advice to clients eligible for Legal Aid and hosts a national directory of advice providers on the website.
Consumer Credit Counselling Servicewww.cccs.co.uk
Tel: 0800 138 1111
Charity that helps people who are over-indebted by providing free, independent, impartial and realistic support.
Money Advice Scotlandwww.moneyadvicescotland.org.uk
Does not provide an advice service direct to the public but has details on its website of advice agencies throughout Scotland that provide a free, independent, impartial and confidential money advice service.
National Debtlinewww.nationaldebtline.co.uk
Tel: 0808 808 4000
Free, confidential and independent telephone advice on how to deal with debt problems.
Payplanwww.payplan.com.
Tel: 0800 085 4298
Provides a free debt management service to people with debt problems.
Guide to water payment terms used in these pages
What help is available from water companies?
Introduction to the types of help available for customers who are in arrears, worried about falling into debt or who qualify for special tariffs.
Paying for water homepage
