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Help with paying for water

Affinity Water
(formerly Veolia Water Central,
Veolia Water East,
Veolia Water Southeast)
Advice lines
Central 0800 697 982
Mon-Fri 8am-6pm, Sat 8am-2pm
East 0845 148 2911
Mon-Fri 8am-6pm, Sat 8am-2pm
Southeast 0845 888 5888
Mon-Fri 8am-6pm, Sat 8am-2pm
Advice online
Information for customers having difficulty paying

Help with arrears + affordability 
Charitable trustAffinity Water Trust Fund
Special tariffs 
SoLow is an Anglian Water discount scheme. Anglian Water provides sewerage services to some of our customers. You may be eligible on the sewerage portion of your water bill if you:
 • are an Anglian Water sewerage customer;
 • are on a meter;
 • use less than 75 cubic metres of water a year

WaterSure for those on certain income-related benefits and who either have three children under the age of 19 in full-time education and living in the property or use a lot of water due to a medical condition.

Email Affinity Water to find out more about special tariffs

Payment methods + channels

Methods: Direct Debit, Online (Debit/Credit Card), Internet Banking, BillPay, Payment Plan (PayPoint, Payment Book), Bank, Standing Order, Post Office, Cheque
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View area served

Affinity Water
Tamblin Way
AL10 9EZ
Tel: 01707 268 111
Fax: 01707 277 333

Water UK

Fri 25 Jul 2014, 7:42
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