Select your water companyChoose your water company from the list below for details of helplines and support.
(formerly Veolia Water Central, Veolia Water East, Veolia Water Southeast)
Dee Valley Water
Dŵr Cymru / Welsh Water
Essex & Suffolk Water
Sembcorp Bournemouth Water
(formerly Bournemouth & West Hampshire)
Severn Trent Water
South East Water
South West Water
Sutton & East Surrey
Water companies offer a range of measures to help household customers who are in debt or worried about falling into debt. These pages provide contact details for each company in England and Wales and links to organisations that offer free advice.
Advice for customersHelp from water companies
Water companies have measures in place for customers who are in debt or worried about falling into debt
Free, impartial advice is also available from debt advice charities and other organisations - listed here
Action on debtWater UK shares information and consults with a wide range of consumer groups, advice agencies, mental health organisations and charities to help co-ordinate action on debt among low-income and vulnerable groups.
Contact: Water UK Communication