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Help with paying for water


Select your water companyChoose your water company from the list below for details of helplines and support.
Affinity Water
(formerly Veolia Water Central, Veolia Water East, Veolia Water Southeast)
Anglian Water
Bristol Water
Cambridge Water
Dee Valley Water
Dŵr Cymru / Welsh Water
Essex & Suffolk Water
Northumbrian Water
Portsmouth Water
Sembcorp Bournemouth Water
(formerly Bournemouth & West Hampshire)
Severn Trent Water
South East Water
South Staffordshire
South West Water
Southern Water
Sutton & East Surrey
Thames Water
United Utilities

Wessex Water
Yorkshire Water

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Water companies offer a range of measures to help household customers who are in debt or worried about falling into debt. These pages provide contact details for each company in England and Wales and links to organisations that offer free advice.

Advice for customersHelp from water companies
Water companies have measures in place for customers who are in debt or worried about falling into debt
Independent advice
Free, impartial advice is also available from debt advice charities and other organisations - listed here
Action on debtWater UK shares information and consults with a wide range of consumer groups, advice agencies, mental health organisations and charities to help co-ordinate action on debt among low-income and vulnerable groups.
Contact: Water UK Communication

Water UK

Tue 29 Jul 2014, 7:37
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