Water UK

Water companies are conscious that some customers find their water and sewerage bills, along with other essential outgoings, difficult to afford, and for some time have wanted to do more to help customers who need assistance, for example through offering social tariffs.

Water UK response to the Department for Communities and Local Government consultation on the draft framework.

Water UK response to Department for Business Innovation and Skills consultation on institutional changes for provision of consumer information, advice, education, advocacy and enforcement.

Water UK has submitted its response to Ofwat’s informal consultation on its preliminary model for future price limits.

As they are essential for life, it is important to ensure that water and sewerage services are affordable to all. Water companies are very conscious that some customers find their water and sewerage bills, along with other essential outgoings, difficult to afford.

Water UK response to the Department for Business, Innovation & Skills

Ofwat’s consultation on involving customers in price setting contains much to support but introduces unnecessary complexity and is not built on how customers view their water and sewerage services.

Water UK has responded to the consultation on the introduction of new regulations under section 36A of the Water Industry Act 1981 that will enable the Secretary of State or Ofwat to require a limited number of large scale, high risk projects out to competitive tender on a project-financed basis by water and sewerage companies.

The water industry acknowledges and supports the need for the UK economy to decarbonise and that change is needed to deliver the required investment to provide this along with security of supply.

Water UK responded to the above consulation on proposals for Scottish Water to develop its commercial activities, take on new functions, how such developments might be financed and the structure of Scottish Water's corporate governance.