17/12/07
Strategic Direction Statement
For South East Water and Mid Kent Water
- "There are a number of serious challenges ahead, as for all companies operating in the South East of England; the biggest of these is the need to meet present and future water demand. This challenge comes in many forms, including the effects of climate change, the growth in population in the south east and our customers’ increasing water usage..."
The company provides detailed background on service provision, summarises results of customer research, then offers a five-year and a longer-term strategic statement.
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