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Independent oversight panel appointed for water industry redress scheme
Customers in England and Wales will soon have a new independent and free-to-use service to resolve complaints with their water company.
Regulator says tap water is now even better
The quality of the water we drink and use for washing and cleaning in our homes has got even better, according to the Drinking Water Inspectorate (DWI).
Water UK publishes 2014 Investor Survey
Water UK has released the results of its 2014 survey of investors, carried out by Indepen.
Customer and environment benefits at the heart of the new Water Act
The water industry is ready to take forward the measures in the new Water Act which will bring long-term benefits to customers and the environment.
Statement on Water UK Chairman Sir David Rowlands
It is with great sadness that we note Water UKís chairman, Sir David Rowlands, has passed away after a short illness.
Removing barriers to water re-use
Water re-use systems can use rainwater, or treated water from washing, reducing per capita consumption by up to half. However, even developers of environmentally friendly housing schemes say few homebuyers want to install water re-use systems.
Support World Water Day 2014
Water UK is supporting World Water Day on Saturday 22 March and is urging as many people as possible to join the campaign and show their support via WaterAid.
Water companiesí roles in the emergency response to the floods
Water companies are working around the clock alongside the Environment Agency, local authorities and other emergency services to help minimise the impacts of the floods on drinking water and sewerage services.
Water and sewerage bills for 2014/15
Water companies are set to complete a five-year investment programme worth £25 billion, while keeping rises in the average household water and sewerage bill below inflation in 2014/15. In November 2009, a five-year package of investment and prices was finalised and April 2014 sees the final year of that package.
How water companies measure leakage
Neither the UK water companies nor the industry regulators use percentage of total supply as a measure of leakage performance, as it is almost always misleading.
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Thu 28 Aug 2014, 4:03