Vertex is an international business process outsourcer, specialising in customer management.
“The Water UK partner programme is a great initiative for Vertex. With a heritage firmly embedded in the water industry, this partnership programme provides us with the opportunity to meet and interact with a wide spectrum of industry stakeholders. We see this programme as a key investment in ensuring that our solutions continue to support the changing needs of the water industry. We also value the learning that we gain from working with Water UK and the other partners.”
Mike Porter – Managing Director, Utilities, Vertex
Vertex is a leading international provider of business process outsourcing and technology services. As the UK’s leading provider of innovative customer management and back office solutions, we understand how important high performance is to our clients. Operational and customer service excellence is what our clients expect, and our solutions deliver measurable results - that’s why we are the partner of choice for some of the UK’s leading brands in the commercial, financial services, utility and public sectors.
The company has 9,000 employees across 3 continents - the UK, North America and India, and delivers global solutions and capabilities to a wide range of clients, 365 days a year.
Our heritage is in the utility sector, so we have significant experience and knowledge of the water industry. By becoming a Water UK partner, our knowledge of the industry will be enhanced further, enabling us to support and help our clients with the challenges the industry presents in the future.
Vertex is owned by VTX Bidco Ltd and backed by private investors.
Future Strategies, Future Procurement Options
For further information, please contact Fiona Hutchison on 0151 439824 or email Fiona.Hutchison@vertex.co.uk
