Serco is a leading international services company. We work with Utilities in Europe to improve their business performance by providing business advice, technical support and the design, delivery and operation of more efficient end-to-end ICT capabilities and business processes.
“I am absolutely delighted that Serco has become the latest partner of Water UK. Serco has a unique set of capabilities and experiences that we believe will make a positive difference to the performance of the UK's Water Industry. These capabilities have been developed and proved with clients in the nuclear industry and government, where we successfully manage processes that support their mission critical business operations and the end-to-end customer experience. Being a partner of Water UK will enable us to work effectively with the water industry as a whole and encourage the changes that have to be made by the industry to face up to the challenges of the 21st century”
Dr Bob Thurlby, Strategy and Consulting Director
Our focus is on the water industry's mission critical functions of Asset Life-Cycle Management, Customer Relationship and Revenue Management and Risk, Security and Resilience Planning. In each of these areas we have an enviable track record of delivering innovative solutions and services that provide tangible business improvement.
Further information
Dr. Robert Thurlby
Tel: 0121 258 5190
Email: robert.thurlby@serco.com