What water companies do
The UK water industry provides clean and safe drinking water for homes and businesses to over 63 million people. In addition, the industry collects, treats and disposes of wastewater from sinks and toilets, making sure that this is done safely and in a way that protects the environment.
£1 a day
On average, UK customers pay just over £1 per day to drink water of quality that is amongst the best in the world and for the treatment of wastewater and sewage that allows it to be safely returned to rivers and the sea.
Each day of the year UK water companies supply around 17 billion litres of water and receive 16 billion litres of wastewater.
The excellent quality and service we receive from our water services is due to the industry's ability to attract and secure the high levels of long-term investment it needs.
The water and sewerage infrastructure - our pipes, treatment plants and water storage facilities - must be maintained and upgraded. It's a large and complex network and now requires around £5 billion a year of investment in England and Wales.
Bills at or below inflation
This investment helps to keep bills as low as possible and stable over the long term. In 2015-20, most water companies will keep any bill rises at or below the rate of inflation.
Wider benefits from water
This annual investment also currently provides an economic benefit for the UK or around £15 billion a year. This is because water companies provide a wide range of jobs, use local suppliers and also have a key role in maintaining local environments such as beaches, which industries such as tourism rely upon.