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Customer service lady smiling: iStock

CC Water's latest data confirms that the sustained efforts and considerable investments made by water companies are leading to much improved services for their customers, with complaints falling for the seventh successive year.

Michael Roberts

Water UK has appointed Michael Roberts as its next Chief Executive, succeeding Pamela Taylor, who is stepping down at the end of 2015.

Building site - walls and scaffolding

Water companies have delivered on their promise to compile and deliver a key set of developer service standards that can be used to compare performance across the industry. This will underpin their commitment to support and help accelerate the Government’s house building programme by providing greater transparency to help drive improvements in service levels and performance.

glass of water on hand

Once again the excellent quality of our drinking water has been confirmed via the DWI results for England and Wales. This year’s Chief Inspector’s report also took the opportunity to reflect on the scale of the improvements over the past 25 years.

The following links change the content below

  1. Customer complaints fall for the seventh successive year
  2. Water UK appoints new Chief Executive
  3. Water companies deliver on their developer services standards promise
  4. Future of the water sector
  5. Drinking water: a journey to success
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