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Speech by Pamela Taylor, Water UK Chief Executive, Water UK Innovation Hub, Tuesday 16 June 2015

looking after water2

Tap water in the UK is among the best in the world and worth looking after. Unlike the frozen ready-meal or new dress or suit, there are no care instructions supplied with water. This consumer guide shows how to keep water in top condition and avoid problems that can affect taste and quality.

Workers laying new blue piping

Following widespread consultation with developers, self-lay companies and their representative organisations, water companies have introduced a new set of standards for the provision of water and sewerage infrastructure for new homes and other construction projects.

couple looking at statements for spending

Water bills on average comprise less than 1% of household expenditure, and water companies continue to help all hard-pressed UK households by charging stable and affordable prices.

people walking on pavement - viewed from far above

From this month, nearly all water companies will have tariffs in place to help customers who are struggling to pay, to reduce their bills.

The following links change the content below

  1. Innovation and resilience
  2. Looking after water in your home
  3. Water companies confirm adoption of standards to speed up building of new homes
  4. Support for UK households who are struggling to pay
  5. More social tariffs in place
  • Cornwall beach UK

    The latest results from the European Environment Agency show that the UK is holding its own for bathing waters that comply with the EU standards.

  • Landlord tap logo

    Landlord TAP is a website that gives landlords and managing agents of properties in England and Wales a quick and easy way to provide water companies with details of those...

  • Lady and grandaughter

    Water and sewerage bills will fall after April 2015 and even more help will be available for customers struggling with cost of living pressures.

  • The Water UK Annual Leakage Conference will once again bring together member companies, regulators, government agencies, manufacturers and the wider supply chain to explore...